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Plans and billing

How Retailed plans follow your sales, what each plan adds, the Pro trial and add-ons, and how to change your plan, card and invoices.

Retailed plans follow your sales over the last 12 months. See them all in Settings › Plan and billing, and the prices on the pricing page. The beta is free and needs no card.

On every plan

Free included:

  • Sales from every channel: eBay by sign-in, the rest from your emails, screenshots and files
  • Daily market prices from StockX and GOAT
  • Snap, email forwarding and past-email import
  • Exports and reports on your own data, never locked

What each plan adds

  • Free: up to a yearly sales cap and a set number of items, no card needed.
  • Seller: unlimited items, Retailed AI (ask anything, 10 actions a month) and 40 tracked parcels a month.
  • Pro: everything in Seller, plus payout after fees per channel and price alerts, sales added straight from your emails, detailed reports and your logo, Retailed AI that acts for you with a buying assistant, 150 tracked parcels a month, and Claude and ChatGPT reading your data.
  • Business: everything in Pro, plus 3 seats and team roles, Claude and ChatGPT that can also prepare changes, eBay Autopilot for up to 1,500 listings, and Parcel Pro with 600 tracked parcels a month.
  • Shop: everything in Business, per location: 3 seats, 300 tracked parcels and eBay Autopilot for 1,500 listings at each location.

Seller and up keep your police register for you, with a PDF of any month, and make invoice and receipt PDFs of your sales. Coming after the beta starts: webhooks and Zapier (Business and up). They're listed on the plans but not in the app yet.

Try Pro free

In Settings › Plan and billing, press Try Pro free for 14 days to use every Pro feature before you pay.

Add-ons

Add one thing to your plan without moving up. Open Settings › Plan and billing, find Add-ons and press Add. Each add-on says which plans it's for, or that your plan already includes it.

  • Sell smarter: your payout after fees on each channel, price alerts and a weekly email on what to sell where.
  • Helper seat: a login for someone who helps out, like a partner or a packer, with a limited role: no costs or settings.
  • Parcel Pro: a dispute pack for "item not received" claims, 250 more tracked parcels a month and a tracking page in your brand.
  • eBay Autopilot: Autopilot for up to 250 listings, or up to 1,500. See eBay Autopilot.
  • Consignment: take pairs in from consignors, with a link where they follow their stock and payouts. Included in Shop. See Consignment.

Change your plan

Settings, Plan and billing: Manage billing, the Monthly and Yearly switch, and the plan cards

Your plan shows your plan and when it renews, and Your use shows your items, seats and sales over the last 12 months against your plan's limits.

  1. Open Settings › Plan and billing. To change a paid plan, or your card, press Manage billing.
  2. Under Pick a plan, choose Monthly or Yearly, 2 months free.
  3. Pick the plan you want and finish the payment. Seller, Pro and add-on prices include VAT. Business and Shop prices are before VAT, which is added at payment. Stripe charges them. Your plan shows as soon as Stripe confirms it, usually within a minute.

Moving to a smaller plan keeps everything you've made: features above the new plan lock.

Change your card or see invoices

Open Settings › Plan and billing and press Manage billing. In Stripe's portal you can change your plan, card and billing details, and see your invoices. Only someone with billing rights, such as the owner, can do this.

When your sales pass your plan

When your sales over 12 months pass your plan's cap, your plan stays as it is for a 30-day grace period, and Plan and billing shows which plan fits your sales. After the grace period, paid features pause until you move to that plan. Recording sales, exports and your data are never locked.